avid hotels - Lancaster, an IHG Hotel

special shoutout to Yaritza and Josie, who went above and beyond to ensure my stay was nothing short of phenomenal. Their attention to detail and genuine care for guests truly set this hotel apart. Whether it was providing recommendations for local attractions or helping with any requests I had, they were always ready to assist with a smile. The accommodations were top-notch, and the service was impeccable. I felt valued as a guest, and it’s clear that the staff takes pride in creating a memorable experience for everyone. If you're looking for a place to stay where you’ll be treated like family, look no further than AVID HOTEL Thank you, Yaritza and Josie, for making my trip so special! I can’t wait to return! IMMANUEL MALDONADO.

This place had a modern/ new vibe; it had an Ikea decor vibe. The standard double was very comfortable and had a small refrigerator. It was unusual that there was no dresser for putting your clothes - which we didn't mind as we tend not to put our clean clothes in the drawers anyway. The bathroom was large and had an exhaust fan that wasn't super loud. The walk-in shower had a foot ledge, should you need to shave your legs or just to better able to wash your feet. The room and the overall facility was immaculate. Love that there was no carpeting in the room. The pool is small - but hey they have a pool and a really good gym. The breakfast was a self-serve full breakfast. There was 24/7 complimentary tea, coffee, hot chocolate station. They have a market with beverages, snacks, ice cream and some microwaveable meals in the lobby area. Overall good vibe. Would definitely recommend and would be a return guest.

WOW! Let me tell you, this hotel and staff is amazing! My husband and I have been traveling for 20+ years with at least 2 International trips per year and now when I travel I will be looking for Avid hotels. This hotel is better than some of the all inclusive resorts I have stayed at. The rooms and the bathrooms are spacious. Most hotels and resorts you have to constantly ask for wash cloths. Now I see why, "because Avid has all the washcloths" 😊 We had so many washcloths and towels to the point we didn't need all of them. The free breakfast here is amazing. I don't eat meat so I was surprised to see egg omelettes with vegetables. It was so good that my husband and I cancelled our plans to go to Ihop's that morning. The ENTIRE staff, day and night, the front desk workers, the ladies that put out the breakfast, EVERYBODY, is so polite and helpful.

The location is perfect distance to the Tanger outlets. Which is great. The hotel was clean, it wasn’t crowded so we had plenty of space for parking. The room was cozy, clean, tv casting, they supply Dove bathroom supplies, all day hydration station coffee included and continental breakfast. The bed was comfy. I was confused on how to operate the room temperature. But others then that we had a great stay.

Staff was nice and pleasant. Appearance was beyond immaculate rooms were on point and nice. Dove pump soap in bathroom and in shower which I’ve never seen in any hotel. Breakfast was good and better than most places even have. I will definitely be looking for this place in near future when I take more travels.